Privacy Policy

Effective Date

Effective Date: July 3, 2025

Introduction

This Privacy Policy explains how Kumoyo Technologies collects, uses, and protects your information.

1. Who We Are

EverUsed Technologies is a technology business based in Zambia. Our services may include the sale of used and refurbished laptops, computer parts, accessories and gadgets, computer repairs, information technology support, software development, and related technology services. Website: https://mongutech.com Privacy contact: everused69@gmail.com In this policy, “we”, “us”, and “our” refer to EverUsed Technologies. “You” refers to a visitor, customer, or account holder using our services.

1. Information We Collect

  • Personal details (name, email, phone)
  • Institutional information
  • Usage data (IP, browser info)
  • Cookies and analytics

2. Information We Collect

The information we collect depends on how you interact with our website and which features you use. It may include the following categories: Account information: name, email address, account identifier, and other information you submit when registering or managing an account. Google Sign-In information: basic profile information made available through the Google sign-in permissions requested by our application, such as your name, email address, and profile picture where provided and requested. Customer communications: information you include in messages, enquiries, support requests, or other communications with us. Order and service information: details needed to manage purchases, service requests, deliveries, payments, and customer support, where those features are used. Technical information: information that may be generated when you access the website, such as IP address, browser type, device information, access times, and security or error logs, depending on our server configuration and tools. We do not intentionally request access to information that is unnecessary for the feature you choose to use. The actual information collected depends on the permissions requested and the functionality enabled in our application.

  • Account information: name, email address, account identifier, and information submitted during registration.
  • Google Sign-In information: basic profile information available through the requested permissions.
  • Customer communications: messages, enquiries, support requests, and other communications.
  • Order and service information: purchase, service request, delivery, payment, and support details where applicable.
  • Technical information: IP address, browser type, device information, access times, and security or error logs where collected.

2. How We Use Your Information

To provide and improve our services, communicate updates, monitor performance, and personalize your experience.

3. How We Collect Information

Information may be collected when you: Create or update an account. Choose to sign in using Google. Submit a contact form or send us a message. Make an enquiry or use an order-related feature. Browse or interact with website functionality. Communicate with our support team. We may also receive information from service providers when it is necessary for a feature you use, subject to the applicable permissions, notices, and policies.

  • Creating or updating an account.
  • Choosing to sign in using Google.
  • Submitting a contact form or sending a message.
  • Making an enquiry or using an order-related feature.
  • Browsing or interacting with website functionality.
  • Communicating with the support team.

3. Sharing of Information

We do not sell your data. We only share it with trusted partners under strict confidentiality agreements.

4. How We Use Personal Information

Depending on the services you use, we may process information to: Create, identify, and manage user accounts. Authenticate users who sign in to our website. Display account details associated with a user's account. Respond to enquiries and provide customer support. Manage orders, services, and related communications. Maintain website functionality and reliability. Detect suspicious activity and protect accounts and systems. Meet applicable legal obligations and resolve disputes. We do not use information for purposes unrelated to the services described here without an appropriate legal basis or any consent required by applicable law.

  • Create, identify, and manage user accounts.
  • Authenticate users and display relevant account details.
  • Respond to enquiries and provide customer support.
  • Manage orders, services, and related communications.
  • Maintain website functionality and reliability.
  • Detect suspicious activity and protect accounts and systems.
  • Meet applicable legal obligations and resolve disputes.

4. Data Security

We apply modern security measures to protect your data from unauthorized access or misuse.

5. Google Sign-In and Google User Data

Our website may provide Google Sign-In so that users can authenticate using their Google Account instead of creating or entering separate sign-in credentials. INFORMATION ACCESSED When you choose Google Sign-In, our application may receive basic account information, such as your name, email address, and profile picture, depending on the Google permissions requested and the information Google makes available. We do not claim to access Google data that our application has not requested permission to access. HOW GOOGLE USER DATA IS USED We use Google user data for the sign-in and account-related functions presented in our application. This may include identifying the account, creating or linking a user account, authenticating a sign-in request, and displaying relevant account information. We do not use Google user data for purposes unrelated to the user-facing features described in this policy. We do not sell Google user data or use it for targeted advertising. STORAGE AND PROTECTION OF GOOGLE USER DATA Information received through Google Sign-In may be processed by our application and stored in our account database when needed to provide account and authentication functionality. Authentication tokens or session information may also be processed where required by the sign-in implementation. We restrict access to personal information to authorised access needed to operate, maintain, and secure the service. The specific safeguards depend on our application and hosting configuration. No method of electronic storage or transmission can be guaranteed to be completely secure. SHARING GOOGLE USER DATA We do not sell Google user data or share it with advertising platforms or data brokers. We do not transfer Google user data to third parties for their independent advertising or marketing. Where necessary to operate the sign-in feature, data may be processed by infrastructure or service providers acting on our behalf, subject to appropriate protections and only for permitted purposes. We may also disclose information when required by law or when necessary to address security, fraud, or abuse. Any such handling must comply with applicable Google API Services User Data Policy requirements, including Limited Use requirements. GOOGLE PERMISSIONS Google controls its own account authentication process and provides information according to the permissions shown during sign-in. You can review and manage third-party access to your Google Account through your Google Account security settings. We do not use Google user data for personalised advertising, sell it, or use it to determine creditworthiness. We do not use it to train general-purpose artificial intelligence or machine-learning models.

5. Your Rights

  • Access your data
  • Request changes or deletion
  • Withdraw consent at any time

6. Cookies and Sessions

Our website may use cookies or similar technologies to maintain login sessions, support security, remember relevant settings, and enable website functionality. You may be able to control cookies through your browser settings. Disabling certain cookies may affect sign-in or other website features. The exact cookies used depend on the application's configuration and any enabled third-party services.

6. Third-Party Services

We may link to other services. Their privacy policies apply independently.

7. How We Share Information

We do not sell personal information as a business practice. Depending on the feature used, information may be disclosed in these circumstances: Service providers: hosting, technical maintenance, or other providers that support website operations. Requested transactions: relevant information may be shared with a service provider when needed to fulfil a transaction or service you request. Security: when reasonably necessary to investigate abuse, protect users, or secure our systems. Legal requirements: when disclosure is required by applicable law or a valid legal process. We limit disclosures to what is appropriate for the relevant purpose. Google user data is subject to the additional restrictions stated in Section 5 and Google's applicable policies.

  • Service providers: hosting, technical maintenance, and website operations.
  • Requested transactions: service providers involved in a transaction or service you request.
  • Security: disclosures necessary to investigate abuse or protect systems.
  • Legal requirements: disclosures required by applicable law or valid legal process.

7. Cookies

We use cookies to improve performance and personalize your experience. You can disable them in your browser settings.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide the relevant service, maintain account records, address support requests, protect website security, resolve disputes, and meet applicable legal obligations. Retention periods depend on the type of information and why it was collected. When information is no longer needed, we will take appropriate steps to delete it or remove identifying details, subject to legal, security, backup, and operational requirements. Google user data is retained only for as long as necessary for the permitted purposes described in this policy, subject to any applicable legal requirements.

8. Changes to This Policy

We may update this Privacy Policy and will notify you of significant changes.

9. Data Deletion and Account Requests

You may request access to, correction of, or deletion of personal information associated with your account, subject to applicable law and legitimate retention requirements. To submit a request, email everused69@gmail.com using the subject “Privacy and Data Deletion Request”. Include enough information for us to identify the relevant account, but do not send your password or one-time verification codes. We may ask for reasonable information to verify that the request concerns your account. We will review the request and explain if any information must be retained for a lawful reason. Deleting your account on our website, where that feature is available, may not automatically remove information held separately by Google or another independent service provider. You may need to manage that information directly with the relevant provider.

  • Request access to personal information associated with your account.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information, subject to applicable law.
  • Email everused69@gmail.com with the subject Privacy and Data Deletion Request.
  • Never send your password or one-time verification codes.

9. Contact Us

For questions or concerns, please contact: support@kumoyotech.com, Mongu, Western Province, Zambia.

10. Security

We take reasonable steps appropriate to our operations to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. These measures may include access restrictions, account authentication, security monitoring, and maintaining the software and hosting environment. The specific safeguards depend on our implementation. Users should also protect their account credentials, use secure devices, and notify us if they suspect unauthorised access to an account.

11. International Processing

Depending on the hosting and service providers used by our website, information may be processed or stored in locations outside Zambia. Where this occurs, we will handle personal information in accordance with applicable legal requirements and the commitments described in this policy.

12. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information inappropriately, contact us so that we can review the matter and take appropriate action.

13. Your Privacy Rights

Depending on applicable law, you may have rights to request access to personal information, correct inaccurate information, request deletion, or raise a concern about how your information is handled. Contact us using the details in Section 15 to make a privacy request. We will assess each request under the laws that apply to it.

  • Request access to personal information.
  • Request correction of inaccurate information.
  • Request deletion of information, subject to applicable law.
  • Contact us with a privacy concern or question.

14. Changes to This Privacy Policy

We may update this policy when our services, data practices, technology, or legal obligations change. We will publish the revised policy on this page and update the effective date when appropriate. If we make a material change to how Google user data is accessed or used, we will update the relevant disclosures and provide any notice or consent required by applicable Google policies and law.

15. Contact EverUsed Technologies

Business: EverUsed Technologies. Country: Zambia. Website: https://mongutech.com Email: everused69@gmail.com For privacy questions, account-related data requests, or data deletion requests, please contact us by email.